Every direct booking, every check-in, every room ready — without the phone ringing.
Direct bookings without commission on WhatsApp, check-in confirmed, and housekeeping's list always current.
Guests book, confirm check-in and ask anything on WhatsApp.
Occupancy by day — sample data
| Mon | 60 |
|---|---|
| Tue | 58 |
| Wed | 65 |
| Thu | 70 |
| Fri | 88 |
| Sat | 95 |
| Sun | 80 |
A dashboard with today's occupancy and check-ins.
| Time | Guest | Room | Status |
|---|---|---|---|
| 3:00 PM | Guest 1 | 204 | Checked in |
| 5:30 PM | Guest 2 | 112 | Pending |
| 7:00 PM | Guest 3 | 301 | Checked in |
| 10:00 PM | Guest 4 | 108 | Pending |
Check-ins and reservations, in one table.
Room 6 checked in
Guest 1 completed self check-in and the smart lock code was sent automatically.
Late checkout request
Guest 2 asked for a 1 pm checkout and the agent proposed the extra hour automatically.
Dorm bed available
A bed in the 8-bed dorm freed up after a cancellation and the waitlist was notified.
Live alerts for check-ins, key codes, and guest requests.
Evening Turnover Summary
Evening staff confirm turnover details in one quick screen.
Occupancy and guest messaging — sample data
The AI agent handled every late-night arrival without waking the on-call host.
Guests who received instant replies rated their stay half a point higher on average.
Occupancy and response metrics summarized at a glance.
Late checkout or breakfast, offered while the guest is still deciding.
One kind message asks for the review at the right hour.
We watch a normal week of bookings and pick what to build first.
We build it on your own calendar and channels and adjust until your team uses it daily.
Documentation, training and full access — it's yours to run.
Every rate, every exception and every decision about a guest — those stay with your team. The agent takes the message, confirms the booking and keeps the room list current; it never sets a price or makes an exception on its own.
Yes — the guest books straight through your own WhatsApp channel and the agent confirms it. The reservation is yours from the first message; it does not list you anywhere.
No — we start from the system you already use and read from it. If it can't connect, we'll tell you at the first visit.
Yes — guests can ask questions, book, confirm check-in or request something on WhatsApp, and it also works on the web.
No. It reads the rates your team sets — it never changes a price or makes a booking exception on its own.
Yes — it keeps a live list of which rooms are ready, so check-in confirmations are never ahead of the room itself.
You do — it's built on KOA, an open-source platform under an MIT licence. There are no licence fees; your team gets full documentation and access.
It depends on what is worth doing first. We agree the price after the first conversation, before any work starts, and there are no licence fees.
This is an AI agent. A person at KOA Labs reads these conversations to reply. Please don’t share sensitive data.