A calm veterinary consulting room in warm light, a stainless-steel exam table and a wall shelf with supplies, no people or animals in sharp focus, no readable text or signage.
Veterinary clinics and pet shops

Spend your time with the animals, not the calendar.

AI for veterinary clinics and pet shops.

AI books appointments by WhatsApp, reminds owners before a vaccine is due, and confirms pickup.

Examples

A look at how it works.

Owners book an appointment and get reminders on WhatsApp.

Illustrative example
Appointments today19+2
Vaccine reminders due6
New patients this week5+1
Avg. wait time7 min

Appointments by day — sample data

Mon: 16Tue: 19Wed: 17Thu: 20Fri: 18Sat: 10Sun: 3MonTueWedThuFriSatSun
Appointments by day — sample data
Mon16
Tue19
Wed17
Thu20
Fri18
Sat10
Sun3

A dashboard with today's appointments and vaccine reminders.

Illustrative example
Today's appointments — sample data
TimePatientVeterinarianStatus
9:00 AMPatient 1Veterinarian 1Confirmed
10:00 AMPatient 2Veterinarian 1Confirmed
11:30 AMPatient 3Veterinarian 2Pending
1:00 PMPatient 4Veterinarian 2Cancelled
3:30 PMPatient 5Veterinarian 1Confirmed

Today's appointments and their status, in one table.

Illustrative example
  1. Paws & Claws Vet Care8:15 am

    Vaccine reminder sent

    The agent texted 14 owners about overdue rabies boosters this morning.

  2. Paws & Claws Vet Care11:40 am

    Exam room 2 ready

    Kennel check-in for Guest 1 is complete and exam room 2 is prepped.

  3. Paws & Claws Vet Care4:05 pm

    Reorder food stock

    The agent flagged low kibble inventory in the pet shop and drafted a purchase order.

Real-time clinic alerts for reminders and room readiness

Illustrative example

Book an appointment

Pet name Guest 1
Service Annual wellness exam
Preferred time Tomorrow, 9:30 am
Handling notes Prefers a quiet exam room

Booking form a pet owner completes in seconds

Illustrative example

This week at the clinic — sample data

126Appointments booked
38Vaccine reminders delivered
92%Reminders opened

The agent handled booking for every routine checkup without a single phone call to the front desk.

Pet shop restock alerts ran twice a week, keeping kennel supplies and food shelves from running empty.

Weekly snapshot of automated bookings and reminders

Also helps with

  1. 01

    Vaccine reminders.

    A reminder goes out before a vaccine or deworming is due.

  2. 02

    Billing paperwork.

    A CFDI invoice goes out once a visit is paid.

How we work

  1. 01

    Assess

    We watch a normal day of appointments and pick what to build first.

  2. 02

    Build and launch

    We build it on your own calendar and adjust until your team uses it daily.

  3. 03

    Hand over

    Documentation, training and full access — it’s yours to run.

What stays with people

Every diagnosis, every treatment and every exception for a pet — those stay with the veterinarian alone. The agent handles bookings, reminders and messages; it never practices medicine.

A hand holding a phone with a soft chat-style screen glow near a veterinary consulting room table, warm light.
An appointment confirmed before the owner has to call.

Questions owners ask

Is this a certified clinical records system?

No. It’s a lightweight calendar and messaging layer for your practice, not a certified veterinary record — anything that needs certification stays with the system you already use.

Does it work on WhatsApp?

Yes — owners can book, reschedule or ask a question on WhatsApp, and it also works on the web.

Does the agent give medical advice for a pet?

No. It books, reminds and relays what the veterinarian already decided — it never diagnoses or prescribes on its own.

Can it remind an owner about a vaccine schedule?

Yes — it reads the schedule your clinic already tracks and sends a reminder before it’s due.

Who owns what you build?

You do — it’s built on KOA, an open-source platform under an MIT licence. There are no licence fees; your team gets full documentation and access.

How much does it cost?

It depends on what is worth doing first. We agree the price after the first conversation, before any work starts, and there are no licence fees.

Is it only for large clinics?

No. It’s made for one or a few consulting rooms, where a receptionist or the veterinarian still answers WhatsApp between patients.

Integrations

Integrations for Veterinary

  • DoctoraliaTested
  • StripeIn production
  • Mercado PagoTested

and 4 more integrations

See the integrations for Veterinary

The agent confirms the appointment, and the veterinarian decides everything else.

Tell us about your practice
If the chat doesn’t answer, email us: hola@koalabs.ai