Simple custom software shouldn’t be expensive.
Software that adapts to your business, not the other way around.
We bring first-rate AI within reach of small and mid-size businesses: simple to use, and yours to keep.
Good AI should not be out of reach. We set it up with you, in plain words, and stay until your team uses it every day.
Software built around how you operate.
AI assistants
Assistants for your customers and your team that answer from your own documents, catalog and systems: on WhatsApp, on the web or inside the business.
Process automation
The repetitive work that eats the day: quotes, orders, inventory, reports. Automated, with a person in control.
Data and decisions
One place to ask how the business is doing, across sales, stock and branches, with answers you can trace to the source.
From first conversation to full ownership.
Think of KOA as Lego: the pieces already exist — we model them to your business.
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01
Assess
We study how the work really happens: processes, systems and data. You get a clear list of priorities.
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02
Build
We deliver one use case first, on your real data, with agreed measures of success.
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03
Deploy
We put it into daily use with your team and adjust it until it sticks. Then we extend it one use case at a time.
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04
Transfer
Documentation, training and full access. Your team owns it and runs it.
The open platform behind our work.
KOA is an open-source library of tools and self-service services: a modular platform that adapts to each business, and the harness that lets AI agents work safely. MIT licence.
- No licence feesYou pay for the work, not for seats.
- No lock-inOpen, standard tools. Change provider whenever you choose.
- Your data, your choiceThe most capable AI models, or open models on your own servers.
- Fully documentedBuilt to be run by your own team.
For small and mid-size businesses.
Software that adapts to your business, not the other way around.
- Restaurants and barsCafés, taquerías, cantinas, fine dining…
- Lodging and hotelsDirect bookings, check-in, housekeeping…
- Beauty and wellnessSalons, barbershops, gyms, studios…
- RetailMinimarkets, hardware, pharmacies…
- Professional servicesFirms, clinics, schools, shops…
- Events and venuesTheatres, museums, venues…
KOA Labs is an applied AI consultancy for small and mid-size businesses. We believe simple custom software shouldn’t be expensive, that a business should own what it pays for, and that AI is only worth it when people use it every day.
We are a group of consultants and engineers with experience building software and running operations in transport, fintech and delivery.