Spend your time with your customers, not your shelves.
AI checks medicine stock by WhatsApp, reminds a refill, and confirms when a prescription is ready.
Customers check stock and confirm a refill on WhatsApp.
Refills by day — sample data
| Mon | 14 |
|---|---|
| Tue | 16 |
| Wed | 15 |
| Thu | 18 |
| Fri | 20 |
| Sat | 12 |
| Sun | 5 |
A dashboard with today’s refills and low-stock medicines.
| Time | Customer | Medicine | Status |
|---|---|---|---|
| 9:00 AM | Customer 1 | Blood pressure | Ready |
| 10:30 AM | Customer 2 | Antibiotic | Pending |
| 1:00 PM | Customer 3 | Diabetes | Ready |
| 4:00 PM | Customer 4 | Allergy | Delivered |
Today’s prescriptions and status, in one table.
Refill ready for pickup
Guest 1's blood pressure medication refill has been verified and is waiting at the counter.
Insurance prior auth flagged
A doctor submitted a new prescription that requires prior authorization before we can fill it.
Controlled medication log updated
The controlled medication log was countersigned and filed automatically after dispensing.
Push notifications for refills, authorizations, and controlled logs.
Refill Request
Customer refill request form with prescription details.
Weekly dispensing summary — sample data
Automated refill reminders recovered 54 prescriptions that would have otherwise lapsed.
The controlled medication log was reconciled daily with zero discrepancies this week.
Weekly report of fills, refills, and wait times.
A reminder goes out before a regular refill runs out.
A CFDI invoice goes out when a purchase is paid.
We watch a normal week of sales and pick what to build first.
We build it on your own stock system and adjust until your team uses it daily.
Documentation, training and full access — it’s yours to run.
Every medical question, every recommendation and every exception — those stay with your pharmacist. The agent handles stock checks, reminders and pickup confirmations; it never recommends a medicine or gives medical advice.
No. It’s a stock-check and reminder layer for your pharmacy, not a certified prescription system — anything that needs certification stays with the system you already use.
Yes — customers can check stock, confirm a pickup or ask about a refill on WhatsApp, and it also works on the web.
No. It checks stock and relays what your pharmacist already said — it never recommends or advises on a medicine.
Yes — it reads the refill pattern you already track and sends a reminder before it’s due.
You do — it’s built on KOA, an open-source platform under an MIT licence. There are no licence fees; your team gets full documentation and access.
It depends on what is worth doing first. We agree the price after the first conversation, before any work starts, and there are no licence fees.
No. It’s made for one counter as easily as several, wherever someone already answers WhatsApp between customers.
This is an AI agent. A person at KOA Labs reads these conversations to reply. Please don’t share sensitive data.