Spend your time with your guests, not your inbox.
AI answers booking questions any hour, confirms check-in, and keeps housekeeping's room list current.
Guests ask questions and confirm check-in on WhatsApp.
Occupancy by day — sample data
| Mon | 60 |
|---|---|
| Tue | 58 |
| Wed | 65 |
| Thu | 70 |
| Fri | 88 |
| Sat | 95 |
| Sun | 80 |
A dashboard with today’s occupancy and check-ins.
| Time | Guest | Room | Status |
|---|---|---|---|
| 3:00 PM | Guest 1 | 204 | Checked in |
| 5:30 PM | Guest 2 | 112 | Pending |
| 7:00 PM | Guest 3 | 301 | Checked in |
| 10:00 PM | Guest 4 | 108 | Pending |
Check-ins and reservations, in one table.
Room 6 checked in
Guest 1 completed self check-in and the smart lock code was sent automatically.
Late checkout request
Guest 2 asked for a 1 pm checkout and the agent proposed the extra hour automatically.
Dorm bed available
A bed in the 8-bed dorm freed up after a cancellation and the waitlist was notified.
Live alerts for check-ins, key codes, and guest requests.
Evening Turnover Summary
Evening staff confirm turnover details in one quick screen.
Occupancy and guest messaging — sample data
The AI agent handled every late-night arrival without waking the on-call host.
Guests who received instant replies rated their stay half a point higher on average.
Occupancy and response metrics summarized at a glance.
A question at midnight gets answered the same as one at noon.
A CFDI invoice goes out once a stay is paid.
We watch a normal week of bookings and pick what to build first.
We build it on your own booking calendar and adjust until your team uses it daily.
Documentation, training and full access — it’s yours to run.
Every rate, every exception and every decision about a guest — those stay with your team. The agent handles messages, confirmations and the housekeeping list; it never sets a price or makes an exception on its own.
No — we start from the system you already use and read from it. If it can’t connect, we’ll tell you at the first visit.
Yes — guests can ask questions, confirm check-in or request something on WhatsApp, and it also works on the web.
No. It reads the rates your team sets — it never changes a price or makes a booking exception on its own.
Yes — it keeps a live list of which rooms are ready, so check-in confirmations are never ahead of the room itself.
You do — it’s built on KOA, an open-source platform under an MIT licence. There are no licence fees; your team gets full documentation and access.
It depends on what is worth doing first. We agree the price after the first conversation, before any work starts, and there are no licence fees.
No. It’s made for a handful of rooms as easily as many, wherever someone already answers WhatsApp between guests.
This is an AI agent. A person at KOA Labs reads these conversations to reply. Please don’t share sensitive data.