A well-organized hardware store aisle in warm light, neatly stacked bins of fasteners and tools, no people in sharp focus, no readable text or signage.
Hardware stores

Spend your time on the counter, not the phone.

AI for hardware stores.

AI checks stock by WhatsApp, quotes a contractor's list, and flags a fast-moving item in time.

Examples

A look at how it works.

Customers check stock and get a quote on WhatsApp.

Illustrative example
Quotes today16+3
Orders ready for pickup5
Fast-moving item lowCemento
Bulk orders this week11+2

Quotes by day — sample data

Mon: 10Tue: 13Wed: 11Thu: 15Fri: 18Sat: 20Sun: 6MonTueWedThuFriSatSun
Quotes by day — sample data
Mon10
Tue13
Wed11
Thu15
Fri18
Sat20
Sun6

A dashboard with today’s quotes and low-stock items.

Illustrative example
Today's quotes — sample data
TimeCustomerItemsStatus
8:15 AMCustomer 1Cement, rebarQuote sent
9:40 AMCustomer 2Paint, brushesReady
11:00 AMCustomer 3PipesPending
1:30 PMCustomer 4Tools setDelivered

Orders and quote status, in one table.

Illustrative example
  1. Northgate Tool & Supply7:42 am

    Low stock alert

    Bin 14B is down to 3 boxes of deck screws before the weekend rush.

  2. Northgate Tool & Supply10:15 am

    Delivery scheduled

    The delivery truck is loaded with 6 pallets for the morning contractor run.

  3. Northgate Tool & Supply2:38 pm

    Price check requested

    Guest 1 asked the AI agent to confirm the SKU price for copper pipe fittings.

Live alerts for low bins, truck runs, and SKU questions.

Illustrative example

Special Order Request

Customer Guest 1
SKU PW-2205-38
Quantity 4
Bin location Aisle 7, Bin 12
Pickup day Thursday

Special order form with customer, SKU, quantity, and pickup.

Illustrative example

Weekly hardware sales and stockouts — sample data

1,240SKUs sold
96%In-stock rate
31Contractor orders

Fasteners and plumbing fittings drove most of this week's repeat contractor orders.

The AI agent flagged 9 low-stock bins a day early, avoiding weekend stockouts.

Weekly sales, in-stock rate, and automated reorder summary.

Also helps with

  1. 01

    Quote requests.

    A contractor’s list becomes a quote in minutes, not a phone call.

  2. 02

    Billing paperwork.

    A CFDI invoice goes out when an order is paid.

How we work

  1. 01

    Assess

    We watch a normal week of orders and pick what to build first.

  2. 02

    Build and launch

    We build it on your own catalog and adjust until your team uses it daily.

  3. 03

    Hand over

    Documentation, training and full access — it’s yours to run.

What stays with people

Every price, every substitution and every exception for a customer — those stay with your team. The agent handles stock checks, quotes and delivery confirmations; it never sets a price or approves a special order on its own.

A hand holding a phone with a soft chat-style screen glow near a shelf of tools and supplies, warm store light.
A quote confirmed before the customer reaches the counter.

Questions owners ask

Do I have to change my point-of-sale system?

No — we start from the system you already use and read from it. If it can’t connect, we’ll tell you at the first visit.

Does it work on WhatsApp?

Yes — customers can check stock, ask for a quote or confirm a delivery on WhatsApp, and it also works on the web.

Does the agent set the prices?

No. It reads the prices your team sets — it never changes a price or approves a discount on its own.

Can it handle a contractor’s long list?

Yes — it checks each item against stock and puts together one quote, instead of a back-and-forth over the counter.

Who owns what you build?

You do — it’s built on KOA, an open-source platform under an MIT licence. There are no licence fees; your team gets full documentation and access.

How much does it cost?

It depends on what is worth doing first. We agree the price after the first conversation, before any work starts, and there are no licence fees.

Is it only for stores with a large catalog?

No. It’s made for a small shop as easily as a large one, wherever someone already answers WhatsApp between customers.

Integrations

Integrations for Hardware stores

  • Mercado LibreTested
  • ShopifyPossible
  • StripeIn production

and 4 more integrations

See the integrations for Hardware stores

The agent checks the stock, and your team confirms the sale.

Tell us about your store
If the chat doesn’t answer, email us: hola@koalabs.ai