Spend your time on the counter, not on the shopping list.
AI takes pickup orders by WhatsApp, plans tomorrow's baking list, and tracks loyalty without paper.
Customers order ahead and pick up on WhatsApp.
Orders by day — sample data
| Mon | 28 |
|---|---|
| Tue | 30 |
| Wed | 27 |
| Thu | 33 |
| Fri | 38 |
| Sat | 44 |
| Sun | 36 |
A dashboard with today’s orders and best sellers.
| Time | Customer | Items | Status |
|---|---|---|---|
| 10:30 AM | Customer 1 | 2 | Ready |
| 12:00 PM | Customer 2 | 6 | In progress |
| 1:30 PM | Customer 3 | 1 | Ready |
| 6:00 PM | Customer 4 | 3 | Pending |
Orders and pickup status, in one table.
New pastry order
Guest 1 preordered two dozen assorted croissants for pickup at 8:30 am.
Catering request
Guest 2 asked about a breakfast catering tray for Friday morning, twelve people.
Pickup time changed
Guest 3 moved the sourdough pickup from noon to 1:15 pm via the automated confirmation link.
Push notifications for orders, catering requests, and pickup changes
Catering Tray Order
Catering tray order form with size, pickup time, and notes
This week at Butter & Crumb — sample data
The AI agent confirmed every pickup time automatically, cutting phone interruptions during the morning rush.
Guest 4 and Guest 5 were reminded about weekend orders, and both trays were collected without staff follow-up.
Weekly metrics showing orders, on-time pickups, and booked trays
A punch card on WhatsApp, not a paper card that gets lost.
A CFDI invoice goes out when a customer asks for one.
We watch a normal week of orders and pick what to build first.
We build it on your own menu and ingredients, and adjust until your team uses it daily.
Documentation, training and full access — it’s yours to run.
Every recipe, every price and every decision about a customer — those stay with your team. The agent handles orders, reminders and the shopping list; it never decides what to bake or what to charge.
No — we start from the system you already use and read from it. If it can’t connect, we’ll tell you at the first visit.
Yes — customers can order ahead, ask about today’s menu or confirm a pickup on WhatsApp, and it also works on the web.
No. It turns yesterday’s sales into a suggested list — your team always makes the final call.
Yes, a simple one: a punch card tracked per customer instead of a paper card, with no fees to join.
You do — it’s built on KOA, an open-source platform under an MIT licence. There are no licence fees; your team gets full documentation and access.
It depends on what is worth doing first. We agree the price after the first conversation, before any work starts, and there are no licence fees.
No. It’s made for one counter as easily as a few, wherever someone already answers WhatsApp between customers.
This is an AI agent. A person at KOA Labs reads these conversations to reply. Please don’t share sensitive data.