A clean auto repair bay in warm light, neatly arranged tools on a rolling cart, a car lift in soft focus behind, no people in sharp focus, no readable text or signage.
Auto repair shops

Spend your time on the car, not the phone.

AI for auto repair shops.

AI books a drop-off, sends a status update, and confirms the quote before work starts.

Examples

A look at how it works.

Customers book a drop-off and get a status update on WhatsApp.

Illustrative example
Cars in shop12+2
Ready for pickup4
Avg. turnaround1.5 days
Parts low in stock3

Drop-offs by day — sample data

Mon: 5Tue: 7Wed: 6Thu: 8Fri: 9Sat: 4Sun: 1MonTueWedThuFriSatSun
Drop-offs by day — sample data
Mon5
Tue7
Wed6
Thu8
Fri9
Sat4
Sun1

A dashboard with today’s service orders and turnaround time.

Illustrative example
Today's service orders — sample data
Drop-offCustomerVehicleStatus
9:00 AMCustomer 1Nissan VersaIn progress
10:30 AMCustomer 2VW JettaAwaiting parts
11:00 AMCustomer 3Chevrolet AveoReady
1:00 PMCustomer 4Kia RioQuote sent

Today’s service orders and status, in one table.

Illustrative example
  1. TorqueLine Auto Care8:15 am

    Bay 2 available

    The brake job in Bay 2 is closed out and the bay is ready for the next work order.

  2. TorqueLine Auto Care11:40 am

    Part arrived

    The alternator for work order 1182 has been received and is staged at the parts counter.

  3. TorqueLine Auto Care3:05 pm

    Estimate approved

    Customer 7 approved the suspension estimate by text and the work order is cleared to start.

Live shop alerts for bays, parts, and approvals

Illustrative example

Open Work Order

Vehicle 2019 half-ton pickup, V8
Customer Customer 12
Assigned bay Bay 3
Requested service Oil change and tire rotation
Priority Standard

Quick intake form to open a new work order

Illustrative example

Weekly shop summary — sample data

47Work orders closed
6.2 hrsAvg. bay turnaround
92%Parts in stock

Bay 3 logged the highest utilization this week, finishing 11 work orders with no carryover.

Automated parts ordering cut special-order wait times by roughly a day per repair.

Weekly metrics with sample utilization and parts stats

Also helps with

  1. 01

    Quote confirmations.

    Work starts only once the customer confirms the price.

  2. 02

    Billing paperwork.

    A CFDI invoice goes out when the work is paid.

How we work

  1. 01

    Assess

    We watch a normal week of drop-offs and pick what to build first.

  2. 02

    Build and launch

    We build it on your own shop system and adjust until your team uses it daily.

  3. 03

    Hand over

    Documentation, training and full access — it’s yours to run.

What stays with people

Every diagnosis, every quote and every repair decision — those stay with your mechanics. The agent handles bookings, status updates and the parts list; it never decides what work a car needs.

A hand holding a phone with a soft chat-style screen glow near a tool cart in a repair bay, warm workshop light.
A status update sent before the customer has to ask.

Questions owners ask

Do I have to change my shop management system?

No — we start from the system you already use and read from it. If it can’t connect, we’ll tell you at the first visit.

Does it work on WhatsApp?

Yes — customers can book a drop-off, ask for a status update or confirm a quote on WhatsApp, and it also works on the web.

Does the agent diagnose the car?

No. It relays what your mechanics already found — it never decides what’s wrong or what to repair.

Can it send a quote for approval?

Yes — it sends the quote your team prepares and waits for the customer’s confirmation before work starts.

Who owns what you build?

You do — it’s built on KOA, an open-source platform under an MIT licence. There are no licence fees; your team gets full documentation and access.

How much does it cost?

It depends on what is worth doing first. We agree the price after the first conversation, before any work starts, and there are no licence fees.

Is it only for shops with several bays?

No. It’s made for one bay as easily as several, wherever someone already answers WhatsApp between cars.

Integrations

Integrations for Auto shops

  • SquarePossible
  • StripeIn production
  • Google BusinessIn production

and 3 more integrations

See the integrations for Auto shops

The agent sends the update, and your mechanics decide the repair.

Tell us about your shop
If the chat doesn’t answer, email us: hola@koalabs.ai