A busy quick-service kitchen counter in warm light, stacked take-out containers and a steaming pot out of focus, no readable text or menu board in sharp focus.
Quick-service restaurants and fondas

Spend your time on the kitchen, not on the phone.

AI for quick-service restaurants and fondas.

AI takes orders by WhatsApp, keeps the menu board live, and flags a dish about to sell out.

Examples

A look at how it works.

Customers order ahead and the agent tracks delivery.

Illustrative example
Orders today67+9
Avg. delivery time24 min
Dish selling outPastor
Couriers out now3

Orders by hour — sample data

12p: 141p: 222p: 163p: 97p: 188p: 269p: 2012p1p2p3p7p8p9p
Orders by hour — sample data
12p14
1p22
2p16
3p9
7p18
8p26
9p20

A dashboard with today’s orders and delivery times.

Illustrative example
Today's delivery orders — sample data
TimeCustomerItemsStatus
1:40 PMCustomer 12 ordersOut for delivery
1:55 PMCustomer 21 orderPreparing
2:10 PMCustomer 33 ordersPicked up
2:25 PMCustomer 41 orderDelayed

Orders and delivery status, in one table.

Illustrative example
  1. Sazón Express8:42 am

    Order 214 ready

    Order 214 is bagged at the counter and the guest has been texted for pickup.

  2. Sazón Express12:15 pm

    Combo running low

    The lunch combo is down to six portions and the kitchen agent flagged a prep batch.

  3. Sazón Express6:03 pm

    Daily summary

    Today's 138 tickets closed with an average counter wait under three minutes.

Live alerts from the restaurant's order and prep agents

Illustrative example

Preorder pickup

Order type Combo 2 for pickup
Pickup time 1:30 pm
Name on order Guest 1
Salsa preference Red, medium heat

Preorder form a guest fills before arriving at the counter

Illustrative example

Weekday lunch rush snapshot — sample data

138Tickets today
3m 10sAvg. counter wait
41%Combo share of sales

The voice agent took 62 phone orders during the rush with no missed calls.

Guest 1 through Guest 19 preordered via WhatsApp and skipped the counter line entirely.

Dashboard summary of a busy lunch service at the counter

Also helps with

  1. 01

    Delivery tracking.

    A message goes out the moment the courier picks up the order.

  2. 02

    Billing paperwork.

    A CFDI invoice goes out when a customer asks for one.

How we work

  1. 01

    Assess

    We watch a normal week of orders and pick what to build first.

  2. 02

    Build and launch

    We build it on your own menu and adjust until your team uses it daily.

  3. 03

    Hand over

    Documentation, training and full access — it’s yours to run.

What stays with people

Every recipe, every price and every call about what’s on today’s menu — those stay with your kitchen. The agent handles orders, delivery messages and the sold-out list; it never decides what to cook or what to charge.

A take-out bag being handed across a counter next to a phone with a soft chat-style screen glow, warm kitchen light behind.
A delivery confirmed the moment it leaves the kitchen.

Questions owners ask

Do I have to change my point-of-sale or delivery app?

No — we start from the systems you already use and read from them. If one can’t connect, we’ll tell you at the first visit.

Does it work on WhatsApp?

Yes — customers can order, ask what’s on today’s menu or track a delivery on WhatsApp, and it also works on the web.

Does the agent decide what’s on the menu?

No. It reads the kitchen’s own count and relays it — your team always decides what to cook and sell.

Can it track multiple delivery platforms at once?

It can read from the ones you already use and bring the orders into one place — we confirm which ones connect at the first visit.

Who owns what you build?

You do — it’s built on KOA, an open-source platform under an MIT licence. There are no licence fees; your team gets full documentation and access.

How much does it cost?

It depends on what is worth doing first. We agree the price after the first conversation, before any work starts, and there are no licence fees.

Is it only for restaurants with several branches?

No. It’s made for a single counter as easily as a few, wherever someone already answers WhatsApp during the rush.

Integrations

Integrations for Quick service

  • Uber EatsTested
  • RappiPossible
  • Didi FoodPossible

and 3 more integrations

See the integrations for Quick service

The agent takes the order, and your kitchen decides what’s ready to serve.

Tell us about your restaurant
If the chat doesn’t answer, email us: hola@koalabs.ai